Policy
Copyright
All images featured on this website are under strict copyright regulation and require a licence for reproduction in print or online. Please note that any unauthorised use of images from this website is in breach of copyright regulations.
Privacy Policy
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
Customer Accounts
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your order/s
Email address
Name
Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
Emails
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your Customer Account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
Marketing emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
Order and Account emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a Customer Account
Your Customer Account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Fonts
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
Information about your browser, network, or deviceYour IP address
Visitor Data
For Customers
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Website Visitors
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Customer Accounts
Customers who forget their passwords:
We are unable to change your password for you, but after clicking the Sign In link on the homepage, you can click Forgot password? to send yourself a password reset email. This link expires after 24 hours.
Customers who wish to change their account email address:
It isn't possible to change the email address associated with your account at this time. You can create a new account using your updated email address.
Sales, Shipping & Returns Policy
Ordering
You may order products from the Website by purchasing directly, following the process as directed to check out procedure.
I will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us.
Price and Payment
The price of the products will be the price quoted in the Website at the time I accept your order. The price will include any applicable value added tax.
In addition to the price, I will estimate delivery charges as quoted in the Website at the time I accept your order. The amount of these charges varies according to the country of the delivery address you specify in your order.
Payment is taken by our preferred electronic payment provider, Paypal, at the time I accept your order. Paypal also allows Credit Card payment for those not registered with this provider at time of purchase. Refunds will generally be made by means of a credit to your electronic payment account.
Shipping
I aim to get your parcel to UK addresses within fourteen working days from dispatch. If you require faster delivery or delivery to other parts of the world then feel free to email me and I will get back to you as quickly as possible to accommodate your needs or answer any queries.
Easy Returns & Exchanges
For your peace of mind I offer a seven day cooling off period. I want everyone who buys a piece of work to be completely satisfied and to be able to make a purchase without worry. Once you have received the work you have seven days to live with it to make sure it is the piece for you.
If the artwork has been damaged in the post please keep all packaging and refer to my full returns policy below for further details. I aim for your experience of working with me to be as smooth and positive as possible.
If you experience any problems at all regarding your order please email me at johnferry01@gmail.com and I will be happy to help.
Thank you.
Full Returns Policy
Original Artwork Return Policy
Please unpack carefully and retain all packaging until you have decided that you are happy with your purchase.
From the time you receive your original artwork, you have seven (7) days to decide whether to keep the work or return the artwork in its original condition for a refund.
I also require all returned artwork to be shipped out by the buyer within three (3) days after confirming with us that the work will be returned. So, if you receive artwork you’ve purchased and are not fully satisfied, you have:
Seven (7) days to contact me about your intent to return the work
Three (3) days from the day you contacted me to ship out the artwork. ***Do not ship the artwork before contacting me.***
If you do not notify me of your intent to return the work within 7 days of receipt or you do not ship the work within 3 days of notifying me, you will NOT be eligible for a refund. (Some exceptions will apply. Please contact me for an assessment of your specific situation.)
How to Return an Original, Undamaged Work
Step 1 – Within seven (7) days of your merchandise delivery date, please contact me at: johnferry01@gmail.com to give me your order information and the reason for wanting to return the work.
Step 2 – Repackage the artwork using the original packaging materials. If you’ve already disposed of the original packaging, you’ll be responsible for purchasing similar acid free packaging materials to send the artwork back safely and securely to the artist. Please contact me for advice if needed.
Step 3 – Email johnferry01@gmail.com to complete the return process.
Once the piece safely reaches the artist, I will process your return and the amount owed will be refunded to your original source of payment in the same currency (minus shipping costs and international customs fees, if any). Damaged art work caused by improper packaging will not be refunded.
Additional return information
Additional shipping fees may apply for international returns.
What to Do If the Artwork Arrives Damaged
Step 1 – Within seven (7) days of your merchandise delivery date, please email: johnferry01@gmail.com to give me your order information.
Step 2 - Save original packaging!
Step 3 - Take photos of damaged artwork and packaging. Please email these photos to: johnferry01@gmail.com
Step 4 - I will contact you to discuss next steps.
Updated: 07 May 2023